FAQ
What is a bridal trunk show?
A trunk show is a bridal store event that showcases the newest collection of bridal gowns focusing on a particular line/designer. What this means is in addition to our expansive bridal collection, there are additional dresses for you to try during these events. Bonus: if you purchase during your trunk show appointment, you will get 10 percent off.
When should I start my bridal gown search?
Due to the ongoing global supply chain and shipping crisis, we recommend starting your search a year in advance. This will allow for your dress to be manufactured, shipped, with time for your seamstress of choice to perform custom alterations.
Many of our bridal designers offer Quick Ship gowns and many offer rush production/shipping for an additional fee. Please inquire with us so we can check shipping dates.
Can I bring children to my appointment?
While we love children, unless a child is being fitted for a tux or junior bridesmaid dress we ask that children not attend appointments. As you can imagine, there are safety hazards in our store environment. Thank you for your understanding.
How long should I plan to order bridesmaids’ dresses?
All of our bridesmaids’ dresses are made by Morilee and come in different fabrics, and styles in over 50 colors. We have over 200 different bridesmaid’s styles in store!
To allow for manufacturing, shipping and alterations please plan on 5 months. We order all your wedding party at the same time! For an additional fee, we can rush production and shipping. Inquire with us so we can check dates for you. Brides-inquire about the special offer you receive on bridesmaids when you buy your wedding gown with us, and how we can help if you have out-of-state bridesmaids!
I want to get tuxes for my wedding, when should we come to pick out what we want?
We offer a tux-style appointment. At this appointment, we meet with the couple and help you choose your looks that match your wedding vision. We recommend a styling appointment 3-4 months prior to your wedding date. At your styling appointment, we will book a fitting appointment for your wedding party that is 6-8 weeks prior to your wedding date. Have out of state groomsmen? We can accommodate, our wholesalers are national so they can get measured elsewhere and we place the order here!
Do you sell children’s attire?
We offer a junior bridesmaid’s collection in sizes 6-16. We do not sell flower girl attire. We also rent children’s suits/tuxes sizes starting at size 3.
Can I bring my own food and beverages to my appointment?
Due to the delicate nature of our inventory and fabrics, we ask that you refrain from bringing any outside food or drink to your appointment. We offer bottled water and a celebratory toast when you say yes to your dress!
How many guests can I bring to my bridal appointment?
You can bring up to four adult guests.
I canceled my wedding, do you buy wedding dresses?
We do not buy or consign wedding gowns or any attire. There are online websites you can try.
What is your return policy?
We have a NO return policy, all sales are final. Our policy is written on our sales agreement which each customer signs prior to ordering.
Do I have to book an appointment?
Yes, all our services are by appointment only since we schedule our staffing based on the number of appointments we have.
Is there an appointment fee or no-show/cancellation?
Currently, we do not have an appointment fee. We do have a no-show/cancellation fee of $50 if an appointment is scheduled and then canceled less than 48 hours from the scheduled appointment time.
In order to secure your appointment time, at the time of appointment booking, you will need to enter a credit card number. Your card will be automatically charged if you are a no-show or do not cancel within our policy timeline. This policy is stated when you book the appointment. All cancellations must be made through our booking system by clicking the links sent via our appointment notifications through text/email. We do not accept cancellations/rescheduled appointments via phone or voicemail.
Do you offer onsite alterations?
We no longer offer on-site alterations. We do have a list of seamstresses that we can refer you to.
We pushed our wedding date up-do you have quick ship gowns?
We do have a small backyard/destination collection as well as Quick Ship gowns, see Quickship gowns above.
What is the price range of your wedding gowns?
Our designer prices range from $1000 to $2,800.
How much am I expected to pay when I find my wedding gown?
Payment is expected in full upon purchase. We do NOT offer a layaway plan.
Do you sell prom/evening gowns?
We do! Our prom season starts Mid January each year. We have different designers and have the latest styles and colors! Our sizes range 00 to 30. All gowns are new, some we can order in different sizes and colors if you shop early. Due to the global supply chain/shipping crisis, please shop in advance for the best selection.
We carry MGNY evening/Mother’s gowns-which can be worn for cruises and other special events such as galas, balls, and weddings. These dresses are high quality, and elegant-blending the latest trends with an iconic elegance that truly transcends time. These gowns are special orders and not sold off the rack. There are gowns in stock with the designer and can ship sooner, we can check during your appointment. Due to the global supply chain/shipping issues plan to shop in advance.
What should I bring to my appointment?
An open mind-often the style you originally think you wanted can change as you try different silhouettes. Bring people that will support your vision during your appointment.
Undergarments-all gowns have built in cups, some have “structure” which offer added support. If you plan to wear something under your attire you can bring that. Please wear/bring nude underwear/undergarments.